OUR TEAM
The People To Guide You
Meet the experts who will drive your brand’s success. Your main points of contact at Marketplace Pros work alongside your team to simplify marketplace operations, improve efficiency, and identify new opportunities for growth through strategy and execution.
Ann Traphagen
Director of Partners Solutions
ann.traphagen@marketplacepros.com
Call : (605) 937-8728 / (888) 391-1293
Ann specializes in optimizing workflows, tools, and operations to reduce inefficiencies and increase output. Her focus is helping clients get the most value from their systems and teams, ensuring smoother processes and stronger results across the board.
Brayden builds and strengthens relationships with our brand partners, ensuring their goals align with the right strategies and opportunities. His focus is on creating lasting partnerships that drive growth, expand reach, and deliver real value for every brand we work with.
Drew leads our customer service and closeout operations, ensuring every customer receives exceptional support while maximizing the value of returned inventory. He specializes in process improvement, marketplace performance, and cross-functional collaboration to enhance operational efficiency and customer satisfaction.
Hannah manages and optimizes product content across digital channels and marketplaces to ensure accurate, brand-aligned representation. She drives online discovery and engagement by coordinating content creation, supporting digital marketing, and maintaining a consistent, high-quality brand presence across all platforms.
Mandi delivers exceptional customer support across our e-commerce marketplaces, ensuring every inquiry is handled with professionalism and care. She specializes in resolving order issues, managing marketplace communications, and working collaboratively across teams to provide timely solutions and an outstanding customer experience.
Mike leads the growth and performance of our e-commerce brands across leading online marketplaces. He specializes in marketplace strategy, pricing optimization, inventory planning, and sales analysis, helping brands maximize profitability while driving sustainable growth.
Ryan oversees the systems and operational workflows that keep client fulfillment running smoothly. He specializes in optimizing warehouse operations, managing system integrations, and improving processes to ensure accurate reporting, efficient execution, and exceptional service for our 3PL clients.
Troy supports the technology and business systems that keep our operations running efficiently. He specializes in technical support, system maintenance, and operational technology, helping ensure reliable performance while improving productivity through technology-driven solutions.
Meet Our Summer Interns 2026
Jordyn Maynard
TikTok Content Strategist and Creator
Jordyn combines creativity with analytics to develop impactful TikTok content strategies. She organizes products and studio setups for content creation, ensuring an efficient production process. By analyzing audience behavior, monitoring performance metrics, and reviewing analytics, she identifies opportunities to optimize future content, refine posting schedules, and support continued social media growth.
Pratichi Chattopadhyay
Marketing and E-Commerce Intern
Pratichi supports the growth of Weisser Distributing's brands through digital marketing and e-commerce initiatives. She specializes in website management, marketplace development, performance reporting, and content creation, helping drive brand visibility, optimize online operations, and support strategic growth across multiple sales channels.
B2B Marketing and Analytics Intern
Ray Ahona
Ray blends marketing research with data-driven insight to support brand growth and performance across channels from digital campaigns and content to dashboards, analytics, and the strategy that ties it all together.